our stay at hilton was fantastic! the queen room was really clean, and angelica at the front desk was super helpful, checking in to see if we needed anything. it’s great that they prioritize safety when parking, even though there's a fee now. the hotel is close to everything we needed for a family vacation.

would recommend

The staff at the front desk were friendly and helpful. I found the area convenient, close to shopping and eateries. Housekeeping did not respond to my request for toiletries, so I had to buy some myself, which was a bit frustrating for a busy traveler like me.

Housekeeping response|Toiletries issue

Clean rooms with friendly staff, but parking is now charged.

Bed was comfortable, but the room key programming was confusing.

Solid stay, great service!

Staying here was awesome! The staff was super chill and helped me check-in early since I had gigs nearby. The king-sized bed was really comfy and the room was nice and clean! I grabbed some good bites at the bar too. Just wish the breakfast situation wasn't such a hassle though.

My stay was very enjoyable. The location provided convenient access to major freeways and a variety of dining options. The staff was exceptionally friendly and responsive to my requests, assisting me with directions and recommendations. The business center was well-equipped, making it easy for me to manage work tasks effectively.

No major drawbacks.

great stay but a few hiccups

The outside patio areas offered a charming space for relaxation. The room cleanliness exceeded my expectations, giving me confidence in the upkeep of the property. The hotel's aesthetic is very inviting, making it a pleasant place for families.

The check-in process was somewhat disorganized, causing a slight delay.

This place was a prime choice for strolling around in San Bernardino with excellent value for money. The staff was friendly, offering courtesy water and a warm cookie at check-in. Make sure to keep an eye on the cleanliness of your room.

We had a lovely stay! The room was spacious with a cozy seating area that was perfect for family time. There was also a refrigerator, which made it easy to keep our snacks and drinks handy. The breakfast options were delicious, featuring an omelette station and tasty pastries. The area around the hotel had nice outdoor patio spaces that we enjoyed during our downtime.

The front desk staff could have been more attentive.

I really loved the spacious room with a cozy seating area. The refrigerator made it super convenient for snacks and drinks. The breakfast options were tasty, especially the omelette station. The staff at the front desk were friendly and accommodating, managing to check me in quickly. However, I faced some issues with the shuttle. it took me to the wrong Hilton hotel, which was frustrating. The internet connectivity in my room was also spotty at times, making it difficult to get some work done. If they could improve on the shuttle service and ensure better internet access, that would make the stay even better.

The stay was superb. The bed in the king room was comfortable. I appreciated the delicious breakfast options available. The outdoor patio areas were perfect for relaxing. It's conveniently located near shopping and dining.

would book here again

The hotel has a fitness center and an outdoor swimming pool, which really made the stay enjoyable. In my King Room, I had air conditioning, a flat-screen TV, and a refrigerator. The bathroom was well-stocked with free toiletries like soap, shampoo, and conditioner. Definitely a cozy place to stay!

Friendly Staff and Clean Facilities

I had a lovely stay at this hotel. the staff was incredibly friendly and attentive. Angelica at the front desk went out of her way to ensure we were comfortable during our visit. The room was clean and well-maintained, and the cozy seating area was perfect for family time. However, the parking fee was unexpected and a bit inconvenient given the overall pricing of the stay.